About Us

About Us

CAPS Mission 

CAPS staff is strongly committed to addressing the mental health needs of a diverse student body through timely access to consultation and connection to clinically appropriate services. CAPS affirms that people of every background are to be treated with respect and dignity. The professional ethics and standards of the multidisciplinary staff at CAPS set a framework for understanding how facets of identity (e.g., gender, ethnicity, race, sexual orientation, gender identity/expression, age, physical and mental abilities, religious beliefs and socioeconomic background) impact life experience. CAPS is committed to our training programs in social work and psychology and to our staff’s ongoing professional development including enhancing clinical skills and multicultural competence. We have an approach to mental health that integrates physical, emotional, academic, spiritual, social, and cultural well-being.

Accreditation

Our facility voluntarily underwent a thorough evaluation by The Joint Commission. The goal of the evaluation? To see if our facility meets the Joint Commission’s rigorous performance standards in delivering quality, safe care. By meeting these standards, our facility received The Gold Seal of Approval® – an internationally recognized symbol of quality.

Achieving accreditation and/or certification means that our staff has made an extra effort to review and improve the key areas that can affect the quality and safety of your care. Accreditation and certification by The Joint Commission are considered the gold standard in health care. Specially trained health care professionals who are experts in their fields visited this facility to conduct a review that monitors how well our staff: – provide a safe environment for your care – educate you about the risks and options for your diagnosis and treatment – protect your rights as a patient, including your privacy rights – evaluate your condition, before, during and after diagnosis and treatment – plan for emergency situations.

Frequently Asked Questions and Myths about CAPS

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Our Staff

Counseling and Psychological Services staff provide quality and caring mental health services. We all work at CAPS because of our passion for and expertise in treating the mental health issues that impact college students. 

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Contact Us

James A. Taylor Building CB# 7470 320 Emergency Room DriveChapel Hill, NC 27599 V: 919-966-3658T: T-711 FAX: 919-966-4605 caps@unc.edu For urgent concerns 24/7, please call 919-966-3658. Email is not to be used for urgent concerns or emergencies. Please visit Outreach to request CAPS staff presence or support at campus events. CAPS referral coordinators CAPSreferrals@unc.edu Directions CAPS […]

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CAPS Hours

Hours CAPS 24/7 by phone: 919-966-3658 Initial screening (no appt needed): Monday-Thursday   9am - noon,  1pm - 4pm Friday   9:30 am - noon, 1pm - 4pm Urgent needs: Monday - Friday 8:00 am - 5:00 pm or 24/7 by phone Office hours: Monday - Friday 8:00 am - 5:00 pm

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Policies, Standards, and Procedures

This page contains Policies, Procedures, and Standards applicable to CAPS at UNC Chapel Hill.  Additional policies can be found on the UNC Policies website.

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