Skip to Content
The University of North Carolina at Chapel Hill
UNC Links
Accessibility Events Libraries Maps Departments ConnectCarolina UNC Search
  • About CAPS
    • About Us
    • Our Staff
    • Contact Us
    • Hours
    • Policies, Standards, and Procedures
    • FAQs about CAPS
  • Services
  • Support a Student
  • Self Help
Counseling And Psychological Services
Home/About Us/Policies, Standards, and Procedures

About Us

  • Our Staff
  • Contact Us
  • Hours
  • Policies
    • Policies, Standards, and Procedures
    • Confidentiality
    • Who Can Use Counseling and Psychological Services?
    • Fees and Cost
    • How to Cancel or Reschedule Your Appointment
  • FAQs about CAPS

Policies, Standards, and Procedures

This page contains Policies, Procedures, and Standards applicable to CAPS at UNC Chapel Hill.  Additional policies can be found on the UNC Policies website.

Confidentiality

Counseling and Psychological Services respects and preserves the privacy and confidentiality of patient information. The health records at CAPS are governed by the Family Educational Rights and Privacy Act (FERPA).

Read More

Fees and Cost

CAPS is primarily funded through the Campus Health Fee. Whether a first time visit, group, referral coordination, academic intervention or couples therapy – therapy at CAPS is covered by the health fee and at no out of pocket cost to eligible students, post-doctoral fellows and partners. Initial medication management evaluations are also provided with no out of pocket costs.

Read More

Who Can Use Counseling and Psychological Services?

All degree-seeking students and Postdoctoral fellows who pay the current term Campus Health Fee (included in tuition and fees) are eligible for Counseling and Psychological Services. 

Spouses and domestic partners can become eligible for care at CAPS. Couples counseling may be requested when both persons are eligible for care at CAPS.

Read More

How to Cancel or Reschedule Your Appointment

First time visits to CAPS do not need an appointment. After that visit, appointments are schedule. Failure to cancel or reschedule your appointment within 24 hours will result in a $25.00 fee. If your appointment is with a psychiatric medication provider, the fee is $65.00.

Read More
Sharing and printing options:
Peer Chat
Contact Us

James A. Taylor Building

CB# 7470

320 Emergency Room Drive
Chapel Hill, NC 27599

V: 919-966-3658
T: T-711

caps@unc.edu

Training Programs
Hours

Open Monday - Friday

Initial visits (no appt needed):
9:00 am - 12:00 pm,
1:00 pm - 4:00 pm

Urgent needs:
8:00 am - 5:00 pm

Office hours:
8:00 am - 5:00 pm

24/7 Phone Line
919-966-3658

Campus Partners

Campus Health

Student Wellness

Campus Rec

Dean of Students

Learning Center

Heels Care Network
Caps Services

Initial CAPS Assessments

Brief Therapy

Medication Management

Academic Interventions

Urgent Concerns

Outreach

Policies

Internship/Practicum Opportunities

UNC Student Affairs
Follow us:
Visit our FacebookVisit our InstagramVisit our TwitterVisit our YouTube channel
x
chat loading...
bubblesa-icon-circle-Portal linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram