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Counseling And Psychological Services
Home/About Us/Policies, Standards, and Procedures/How to Cancel or Reschedule Your Appointment

About Us

  • Our Staff
  • Contact Us
  • Hours
  • Policies
    • Policies, Standards, and Procedures
    • Confidentiality
    • Who Can Use Counseling and Psychological Services?
    • Fees and Cost
    • How to Cancel or Reschedule Your Appointment
  • FAQs about CAPS

How to Cancel or Reschedule Your Appointment

First time visits to CAPS do not need an appointment. After that visit, you'll reserve time for a scheduled appointment.

Please contact CAPS at least 24 hours prior to your appointment if you must reschedule or cancel your visit by calling 919-966-3658.

Failure to cancel or reschedule your appointment within 24 hours will result in a $25.00 fee.  If your appointment is with a psychiatric medication provider, the fee is $65.00.

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Contact Us

James A. Taylor Building

CB# 7470

320 Emergency Room Drive
Chapel Hill, NC 27599

V: 919-966-3658
T: T-711

caps@unc.edu

Training Programs
Hours

Open Monday - Friday

Initial visits (no appt needed):
9:00 am - 12:00 pm,
1:00 pm - 4:00 pm

Urgent needs:
8:00 am - 5:00 pm

Office hours:
8:00 am - 5:00 pm

24/7 Phone Line
919-966-3658

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