Finding a Good Fit

Here are some questions you can ask in your initial conversations with a therapist to help you assess if they will be a good fit for you.

Payment / Reimbursement

  • What insurances do you take?
  • Do you file insurance for clients?
  • How do your clients normally pay any co-pays? Cash? Credit card? Which cards do you take?
  • Do I need to bring a copy of my insurance card?
  • Does insurance reimburse you if we meet through telehealth?


  • What are your typical days/hours?
  • How do clients schedule appointments with you?
  • How do clients cancel appointments?
  • How much notice do you require to cancel appointments?
  • How long are typical appointments?


  • What areas do you specialize in?
  • What is your treatment style?
  • What might a session with you look like?
  • Do you have experience treating _______?
  • Do you have experience treating people like me (fill in your demographic)?
  • Do you treat a lot of college students?

Getting to Therapy

  • Do you offer telehealth services?
  • Are you on a bus line? Which one?
  • Is parking available? Do I have to pay for parking?
  • What should I do if I'm running late for an appointment?
Sharing and printing options: